Published on:

Security Company Allegedly Knew Mall’s Walkway Was Dangerous — Chicago Consumer Rights Law Firm

Elevated walkways overlooking parking lots, store entrances, and other commercial spaces can be both beautiful and functional, giving shoppers a chance to grab some fresh air and watch people coming and going below them, while also giving retailers extra space for storage, lockers, kiosks, and places for shoppers to walk, hang out, and mingle.

But according to a recent lawsuit against a Manhattan mall, such walkways can also be dangerous, posing a potential liability for both the mall and the security company charged with keeping the mall and its customers safe.

The East River Plaza Mall in East Harlem was sued for more $45 million after two boys shoved a shopping cart over the railing of the elevated walkway in October of 2011. The shopping cart hit Marion Hedges, a philanthropist, and real estate agent, on the head. She had been shopping for Halloween candy with her son, Dayton, who was 13 at the time.

Hedges collapsed immediately, stopped breathing for a time, and was rushed to the hospital. She suffered severe brain damage, which allegedly resulted in symptoms such as double vision, memory loss, diminished cognitive abilities, and incontinence. According to her attorney, Hedges continues to suffer from the effects of her head injury almost seven years after the incident.

The two boys who shoved the shopping cart over the railing were 12 and 13 years old at the time of the incident. They were both arrested and convicted as minors, although Hedges did not sue them. Instead, she sued the mall and Planned Security Service, the security company the mall had hired to secure the mall’s common areas, including the walkway in question.

According to the lawsuit, the security company allegedly knew there had been repeated incidents where people had thrown objects from the pedestrian walkway, thereby presenting a legitimate danger to pedestrians below, and yet the security company allegedly failed to properly address this security risk.

A jury recently ruled in Hedges’ favor, determining the security company was 25% responsible for the incident, while the mall was 65% responsible. It decided that the boys who threw the cart over the railing were only 10% responsible for the damage they caused.

As compensation for the physical and emotional damages that resulted from the traumatic incident, the jury decided to award Hedges $41 million, her son, Dayton, $2.5 million, and her husband $2 million.

While that may sound like cause for celebration, it’s too early to pop the champagne just yet. An attorney for the security company has said they will be appealing the decision. If the appellate court agrees to hear the case, it will have to be tried all over again. Even if an appellate court refuses to hear the case, the award amounts still have to be approved by a judge before they can be finalized and payments can be made. A judge could decide to reduce or even extend the amount of the awards, depending on how they view the case.

Our Schaumburg, Illinois consumer rights private law firm handles individual and class action gift card, data breach, privacy rights, deceptive advertising, predatory lending, unfair debt collection, lemon law, and other consumer fraud cases that government agencies and public interest law firms such as the Illinois Attorney General may not pursue. Class action lawsuits our law firm has been involved in or spear-headed have led to substantial awards totaling over a million dollars to organizations including the National Association of Consumer Advocatesthe National Consumer Law Center, and local law school consumer programs. The Chicago consumer lawyers at DiTommaso Lubin Austermuehle are proud of our achievements in assisting national and local consumer rights organizations to obtain the funds needed to ensure that consumers are protected and informed of their rights. By standing up to consumer fraud and consumer rip-offs, and in the right case filing consumer protection lawsuits and class-actions you too can help ensure that other consumers’ rights are protected from consumer rip-offs and unscrupulous or dishonest practices.

Our Gurnee and Wheaton consumer attorneys provide assistance in data breach, privacy violation, fair debt collection, consumer fraud and consumer rights cases including in Illinois and throughout the country. You can click here to see a description of the some of the many individual and class-action consumer cases our Chicago consumer lawyers have handled. A video of our lawsuit which helped ensure more fan friendly security at Wrigley Field can be found here. You can contact one of our River Forest and Oak Park consumer protection, gift card and data breach attorneys who can assist in consumer fraud, consumer rip-off, lemon law, unfair debt collection, predatory lending, wage claims, unpaid overtime and other consumer, or consumer class action cases by filling out the contact form at the side of this blog or by clicking here.  You can also call our toll-free number at (877) 990-4990.

Our Chicago automobile fraud and Lemon law attorneys near Oak Brook and Naperville have experience representing victims of odometer rollbacks, title washing, fake or improper certifications of rebuilt wrecks and other used car scams. We bring individual and class actions suits for defective cars with common design defects and auto dealer fraud and other car dealer scams such as selling rebuilt wrecks as certified used cars or misrepresenting a car as being in good condition when it is rebuilt wreck or had the odometer rolled back. We also see cases where new car dealers conceal that the car has been in an accident while in their possession or used car dealers who put duck tape in the back of the check engine light to conceal serious engine or emission problems.  Super Lawyers has selected our DuPage, Kane, Kendall, Lake, Will and Cook County Illinois auto-fraud, car dealer fraud and lemon law lawyers as among the top 5% in Illinois. We only collect our fee if we win or settle your case. For a free consultation call our Chicago class action lawyers at our toll-free number (877) 990-4990 or contact us on the web by clicking here.