Elevated walkways overlooking parking lots, store entrances, and other commercial spaces can be both beautiful and functional, giving shoppers a chance to grab some fresh air and watch people coming and going below them, while also giving retailers extra space for storage, lockers, kiosks, and places for shoppers to walk, hang out, and mingle.
But according to a recent lawsuit against a Manhattan mall, such walkways can also be dangerous, posing a potential liability for both the mall and the security company charged with keeping the mall and its customers safe.
The East River Plaza Mall in East Harlem was sued for more $45 million after two boys shoved a shopping cart over the railing of the elevated walkway in October of 2011. The shopping cart hit Marion Hedges, a philanthropist, and real estate agent, on the head. She had been shopping for Halloween candy with her son, Dayton, who was 13 at the time.
Hedges collapsed immediately, stopped breathing for a time, and was rushed to the hospital. She suffered severe brain damage, which allegedly resulted in symptoms such as double vision, memory loss, diminished cognitive abilities, and incontinence. According to her attorney, Hedges continues to suffer from the effects of her head injury almost seven years after the incident.
The two boys who shoved the shopping cart over the railing were 12 and 13 years old at the time of the incident. They were both arrested and convicted as minors, although Hedges did not sue them. Instead, she sued the mall and Planned Security Service, the security company the mall had hired to secure the mall’s common areas, including the walkway in question. Continue reading