Confessions of former debt collectors
These people share their experiences in the collections industry — and why they left.

By Mel Harsh
CNN has a terrific article containing confessions from debt collectors. You should read all of the confessions to get a eye opening view of the world of debt collectors. One of the many debt collectors quoted in the article had this to say about her “profession”:

Collectors I knew regularly held contests to see who could make the most people cry in one day.

A co-worker at my office overheard another collecting agent telling a debtor in Spanish that she was going to send someone over to his house to beat him with a tire iron, because she didn’t think anyone in the office would understand her.

You’d be surprised what goes on behind closed doors. Every day, you were asked to break the law. …

Continue reading ›

 

‘Cookies’ Cause Bitter Backlash
Spate of Lawsuits Shows User Discomfort With Latest Innovations in Online-Tracking Technology

By JENNIFER VALENTINO-DEVRIESAnd EMILY STEEL
The Wall Street reports:

Since July, at least six suits have been filed in U.S. District Court for the Central District of California against websites and companies that create advertising technology, accusing them of installing online-tracking tools that are so surreptitious that they essentially hack into users’ machines without their knowledge. All of the suits seek class-action status and accuse companies of violating the federal Computer Fraud and Abuse Act and other laws against deceptive practices. …

In one of the lawsuits, filed last week in the Central District of California, three California residents sued Cable News Network, Travel Channel and others over alleged tracking of Web surfing on mobile phones using technology that the suit says is particularly difficult to delete. A spokesman for Scripps Networks Interactive Inc., which controls the Travel Channel, said the company doesn’t comment on pending litigation. Time Warner Inc., which owns CNN. …

The tools cited in the suits are part of an “arms race” in tracking technologies, said Chris Hoofnagle, director of the Berkeley Center for Law & Technology’s information-privacy programs. Some users, uncomfortable with tracking, now routinely block or delete cookies. “There are some in the industry who do not believe that users should be able to block tracking, so they are turning to increasingly sophisticated tools to track people,” he said. One such technology involves “Flash cookies,” which use Adobe Systems Inc.’s popular Flash program to save a small file on a user’s computer. ….

Read more by clicking here.

Continue reading ›

 

Public Citizen’s blog is a great resource to learn about consumer rights issues. It regularly publishes insightful posts on many cutting edge consume rissues such as how large corporations and law firms abuse their power through misuse trademark law to silence criticism and infringe free speech rights.

You can view the blog by clicking here.

Click here and here to read two interesting posts about how a large law firm uses trademark law.

Continue reading ›

 

“Lars Johnson Has Goats on His Roof and a Stable of Lawyers to Prove It —
Having Trademarked the Ungulate Look, Restaurateur Butts Heads With Imitators.”

By JUSTIN SCHECK And STU WOO
The article discusses how a simple marketing idea of goats on a roof (which is simply a typical practice in some countries can be trademarked as a restaurant marketing symbol. The restaurant has filed lawsuits to enforce these claimed trademark rights against other restaurants which it claims copied its idea. The article states:

Any other business thinking of putting goats on the roof will have Mr. Johnson’s lawyers to contend with. A goat named Flipper stood on the grass roof of Al Johnson’s Swedish Restaurant.
Some patrons drive from afar to eat at the restaurant and see the goats that have been going up on Al Johnson’s roof since 1973. The restaurant 14 years ago trademarked the right to put goats on a roof to attract customers to a business. “The restaurant is one of the top-grossing in Wisconsin, and I’m sure the goats have helped,” says Mr. Johnson, who manages the family-owned restaurant. …

Last year, he discovered that Tiger Mountain Market in Rabun County, Ga., had been grazing goats on its grass roof since 2007. Putting goats on the roof wasn’t illegal. The violation, Al Johnson’s alleged in a lawsuit in the U.S. District Court for the Northern District of Georgia, was that Tiger Mountain used the animals to woo business. …

Danny Benson, the offending market’s owner, says that “legally we could fight it, because it is ridiculous.” But it would have been too expensive to fight, he says.

To read the full article which gives insight into how even what appears to be a less than novel concept can lead to litigation click here.

Continue reading ›

Toyota settles suit over high-profile, fatal crash

By Ken Bensinger

Chicago Tribune Reports: “Wreck near San Diego last year drew national attention to sudden acceleration in its vehicles and led to huge recalls. The settlement leaves out a co-defendant Lexus dealership.”

Judge Sues After Surgical Sponge Was Left In Him

This article in the Miami Herald is worth reading at the above link. The article reports:

A Belle Glade judge plans to sue two radiologists and a surgeon after a foot long sponge that was left in him after surgery and went undiagnosed for five months, even as he developed serious health issues from it. …

Our Illinois alternative dispute resolution lawyers were interested to see an appeals case clarifying that parties can only be compelled to binding arbitration if they have an explicit written contract. In Heider v. Knautz, No. 2-09-0808 (Ill. 2nd Dec.4, 2009), Arlie Heider sued Carl Knautz for injuries arising out of a car accident, including a knee injury. During a September hearing on admission of Heider’s Wisconsin-based attorney to Illinois courts, that attorney asked to suspend his request for admission because both parties had agreed to binding arbitration. The court stayed the case for six months pending the arbitration.

However, some months later, Knautz filed for a protective order preventing Heider from attending the arbitration, saying that during discovery, he had learned that Heider had reinjured his knee in a subsequent car accident, despite statements to the contrary. He wanted to delay the arbitration to conduct further discovery, and because he had changed attorneys, but the plaintiff’s attorney refused to reschedule. The court denied Knautz’s motion, so he filed a motion for judicial determination of whether he could revoke his agreement to arbitrate. In that motion, he said the Illinois Uniform Arbitration Act did not apply because he had signed no written agreement to binding arbitration. The trial court disagreed, finding at Heider’s urging that the Act applies because Knautz agreed on the record during the September hearing that such an agreement existed, and because that hearing was written down and entered into the record. Knautz filed an interlocutory appeal.

After dismissing what it saw as a meritless jurisdictional argument by Heider, the Second District Court of Appeal turned to the merits of Knautz’s appeal. Knautz argued that he should not be compelled to use binding arbitration because he did not sign a formal written agreement to do so. In considering this, the court considered the plain language of the Act, which refers to “a written agreement” or “a provision in a written contract.” This language makes it clear that the Act was intended only to apply to written agreements, the Second wrote. In support, it cited multiple out-of-state cases based on very similar language, as the Illinois Act was adopted from the Uniform Arbitration Act. Furthermore, the court said, there is nothing in the transcript of the September hearing to suggest that the parties intended to make a binding contract to arbitrate.

That order was based on an oral agreement, the court said, and the common law says oral agreements to arbitrate may be revoked anytime before an award is entered. The Act does not abrogate that rule, the court wrote, so Knautz is entitled to revoke his agreement to arbitrate. In fact, it wrote, if it were to decide otherwise, “parties who choose to enter into only an oral agreement could never obtain an order staying trial court proceedings pending arbitration, for fear that such an order would be viewed as a written agreement subjecting them to the Act and thereby destroying the purpose of entering into only an oral agreement for arbitration.” Thus, it reversed the order to arbitrate and remanded the case to trial court.

Continue reading ›

The Jacksonville Business Journal Reports: “Overtime lawsuits thrive in Florida’s recession

The article states:

Like unemployment, home foreclosures and bankruptcies, the number of lawsuits brought by employees alleging unpaid wages is also on the rise.

Contact Information