It’s common for early versions of a new technology to suffer from some kinks that still need to be worked out, but usually, developers find remedies for those problems in later versions of the technology. Unfortunately, Apple allegedly failed to find a fix for their defective Apple Watch screen, according to a recent consumer class action lawsuit.
The lawsuit, which was filed in California, is seeking $5 million in damages – enough to take the case to the federal level if a judge agrees to certify the class and the parties agree that federal court is the best venue for arguing the case.
The lawsuit alleges Apple Watch screens are prone to shattering, cracking, and popping out through no fault of the wearer. According to the complaint, Apple knew about this problem when it started selling its smartwatches (and possibly even earlier), but failed to do anything about it. The problem allegedly started with the very first Apple Watches the tech giant ever sold and has continued through Series 3, which is the latest version to be sold by the company.
Although Apple forums are full of complaints about the Apple Watch screens, Apple refuses to publicly admit the devices have a problem. The only step the company has made toward remedying the situation is to offer extended warranty plans for certain versions of the Apple Watch for screens that had popped out as a result of a battery swelling issue. Apple announced in spring of 2017 that it would begin offering these extended warranty plans. Continue reading ›