The Internet has done a lot of wonderful things for us, including facilitating communication beyond what most people would have ever thought possible. This has proven to be both good and bad as people have the opportunity, not only to communicate with each other, but with the entire world regarding everything from national news to what they ate for breakfast.
When people talk about an organization or person online, it can frequently cause problems for the organization or individuals being talked about. It’s well known that the people who write online reviews are rarely the people who had a mediocre experience. It tends to be those who had an excellent or a terrible experience and that can result in a skewed online presentation of the organization or person. Continue reading